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However, if these callers are legitimate, it shouldn't be difficult to authenticate their professional affiliation with a simple phone call. They can masquerade as computer technicians, bankers, police, or even victims themselves. In many cases, callers are self-appointed experts or authorities in their fields. However, there are some warning signs that can help them spot potential frauds. Victims often don't realize the helpful person on the other end of the phone is conning them until after they've handed over their credentials. It's sometimes difficult for people to tell when they are being vished. They take advantage of this knowledge to create a sense of urgency involving a problem in the victim's life, and then they step in to save the day by offering a simple solution to the problem in soothing tones. Vishing thrives when cybercriminals have a modicum of information about a user's interests. With that information, cybercriminals can initiate numerous fraudulent charges, starting with fake fees for computer repairs or antivirus software, depending on the scam.
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Essentially, vishing can occur anytime perpetrators gain access to victims' personal information.Ĭybercriminals deliberately create conditions designed to con unsuspecting victims into willingly handing over valuable personal details, such as full names, addresses, phone numbers, and credit card numbers. How Common Is Vishing?Ĭredit card fraud in 2015 was a $16 billion business globally, and vishing came in at $1 billion, according to the BBC. Of course, it was all a scam, and the technician’s "company" was the actual source of the problem. It will cost the victim some amount of money to remediate the problem. Malware embedded in the link triggered a lock-up that only the helpful "technician" on the other end of the phone could fix. In the example above, the victim clicked on a link for an online advertisement related to personal interests. Vishing often picks up where phishing leaves off. Vishing uses verbal scams to trick people into doing things they believe are in their best interests. The links may also appear in online advertisements that target consumers. Phishing involves enticing email or text messages into clicking on links to files or websites that harbor malware.
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The user has become another victim of a malicious practice called "vishing".
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The software doesn't work, and the helpful technician disappears, never to be heard from again. After credit card information is provided to pay for the software to solve the computer problem, the con is complete, and the victim pays dearly. Someone visits a social media platform and clicks an enticing link - only to see a blue screen appear with a warning message to call the toll-free number displayed to repair a serious computer problem.Ī pleasant technician answers the phone, more than willing to help - for a price.